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Please email support@eliquidplanet.com or call 516 470 1762 to get a return authorization.

All returns should be sent to:


5444 Merrick Road

Massapequa, NY 11758

Return Policy
We offer a 14 day money back guarantee ( less shipping and handling ) on all electronic cigarette products - excluding cartridges and eliquid since these are considered consumables. Due to sanitary reasons we do not take returns or exchanges of eliquid or prefilled cartridges. Items returned should be sent back with the original packaging. You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). EliquidPlanet.com reserves the right to change its payment procedures at any time without prior notice to you. Miscellaneous VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. EliquidPlanet.com and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.